The Orba arrived this morning, I was able to play with it for a bit before downloading the IOS app and being told to update the firmware. I did and after it completed the Orba will no longer turn on.
This morning (in Japan), I have found that artiphon has released newer version of Orba app for Windows (0.14.13) so that I updated the app and connected my dead Orba to my pc.
With a few try of updating Firmware with shift clicking update cloud icon on the app, my Orba revived finally!
The desktop app shows the serial number of my Orba, firmware version (0.13.19) and App version (0.14.13) described as above.
I appreciate very much to the tech support team for their hard work!
The update from Jeremy 4 days ago worked for me! Many thanks!