Artiphon

 I got the Orba today, turned it on and was able to play with it for a bit. I went to my PC and downloaded the app, ran it and connected my Orba. I saw that there was a firmware update so I clicked it and now my Orba won't turn on and the desktop app closed itself and won't turn on. I tried uninstalling it and it says it can't. So I removed all of the files and went to install it again and I get "CreateFile failed; code 5. Acess is denied" I tried running it as administrator and I still have the same issues. The app was working but now nothing works.

I downloaded the app to my windows computer, but the app won’t open. I have not been able to install the firmware update.

As for you issue, try deleting the folder located at C:\Users\YOURUSERNAME\AppData\Roaming\Artiphon\Orba

then reinstalling

I have a similar problem.  I got my Orba today.  The PC app will install but does not run.  It comes up for a split second and disappears.

I will not even try to install an update at this point.

Hi there.

Trying to install Orba app for windows. And such exception occurs. Has anybody thoughts what's wrong/how to solve this?

 This is my screen after install orba app for windows 10 and start app.

This is my screen after installing the orba app on windows 10 and starting app!!!

i tried to install the windows version and it would not complete the install, i could not run the app on my version of windows 10 home edition. the error code is 216 create process failed???

I TRIED downloading the orba synth that failed as well.
this is my second ticket after no response from the orba. the first ticket was requesting a refund for the bricked device. because the orba wouldn't turn on after only using it a few times in a 2 week period after purchased. this is frustrating trying to install the app. i am not getting any results. i tried the + and power button. my laptop chimed and stated the the stm32 bootloader was recognized

BTW i get during the initial setup. as soon as i click "install" button.

I think got the answer from a different tech from Artiphon. She said i have to be running Windows 10 or higher. Pretty sure i'm running v8 Pro. Here's the image of the error window.

Question:

Is the only difference between the desktop app and the mobile app is that you can only update the firmware on the desktop? If that's the case i can update the firmware on someone else's PC with Windows 10 or higher.

Thanks!

i received my Orba today. i tried installing but i keep getting an error and wont let me install the app on Windows.