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Unresponsive Orba? Follow these steps

Follow this article for step-by-step instructions.

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Hi Troy. Just responded to your ticket about this. Let me know if you have any other questions. 

Frozen again…6 month wait. Frozen…sent back the old one, new one…updated and new one frozen again… Highly disappointed

Thanks for following up on this, Coco. I'm sorry to hear you're still having issues with your Orba. It looks like our community specialist just responded with some troubleshooting steps to help get your Orba up and running again. Let me know if there's anything else we can help you with! 

After long waiting for my ORBA worked fine for a few minutes until I put it away, no time to play further. Today I opened the pouch that it came with and it was completely dead, no charging either.

Any ideas besides going after warranty?


My Orba is complete dead! Nothing works anymore. No BT; No kabelconnection; No led light and the worse: NO sound!

Made an email tot and get a link to this site. 

But what can be the solution?

First Orba bricked after trying to update. advised to just replace it. Got my replacment an was scared to update but after playing with it for a bit thought i'd go for it.

mistake. second orba bricked.

Hey guys! If you're having this issue, check out this Knowledge Base article with some helpful tips for fixing your Orba. 

If the issue still persists, send us an email at so we can better help diagnose what's going on. 

Also, very curious to hear if you're experiencing this issue on a Mac or Windows computer, as that information is helpful for us in trying to fix these issues 


We’re pleased to present two new Chord presets, including:


Beautiful chords that include a lot of 7ths, 9ths, and 11ths – giving this organ-like sound a soulful feel. 


Inspired by vintage pop progressions and featuring a soft, breathy synth tone.

There are also several bug fixes, including a firmware updating issue with macOS 12 Monterey Beta.


Please be sure to update your firmware as well:

• We have fixed several crashes when using the looper. You might not have noticed this unless you went crazy with multi-part layering.

• We’ve also made the volume buttons respond faster. This way, you can turn up to 11 even quicker.

• And we fixed some issues with battery charging.

I am where you seem to be a year ago. Have I not picked it up in that length of time? Anyway I found where someone pressed the on/off + the down volume and it worked at getting my un bricked and it actually completed the firmware update. 

I am not happy - only about a 1/2 hour to figure it out. Many thanks to all that have gone on this mission before me.

Like most of you, I'm one of the original Kickstarter backers of Orba. The rechargeable battery has died. Is a user installed replacement available? How much cost?

Thanks for following up on this @joseph. Just messaged you about your Orba battery! 

I just received it. It worked the first day but now doesn't work, won't turn on and won't charge. Completely unresponsive. A huge waste of money!!!!! Don't buy this and leave reviews everywhere possible.

Hi Destiny.  If you wouldn't mind opening a support ticket, we can resolve the issue by either troubleshooting to revive your Orba or replacing it for you.

Open a ticket here.

Thanks Destiny for opening a ticket!  That's the best way to get a quick resolution.  Glad we were able to sort this out for you.

If anyone else needs help resolving an unresponsive Orba, please feel free to reach out via email here.

Hello, could someone please tell how I go about updating my Orba without having to buy a new computer? I use an iPad and iPhones to make my music, but none will talk to the Orba without a firmware update requiring a laptop or desktop machine. This seems to be somewhat of an oversight in my humble opinion. This gadget seemed such a good idea…
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