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Left handed

Can this device be configured for left handed players?


How do you get this thing to REMEMBER that I'm left handed? Every time I turn it on, it's right handed again. look in the app, and it's set itself to "Always right". 


This is unfathomable. From the defective battery in my factory new unit that was exchanged for something that had clearly been frankensteined in a workshop and tossed back in a box to me, as two of the rubber feet were missing, and one was floating loose in the box. FYI, typically when I return something that is defective straight from the manufacturer, I expect a NEW item in exchange, but with everything else I'm getting from this device at this point...


If, in the next day, I can't get this thing to stop going back to right handed mode every time I turn it off, It's coming back for a refund this time. 

Hi Paul,


Thanks for reaching out. I'm sorry to hear you've been having issues with your INSTRUMENT 1. 


The fact that the app is reseting itself to "Always Right" might be a bug, as we released an app update recently. I'm going to pass this along to our dev team so they can take a look at it ASAP.


Also, I just responded to your email about your warranty replacement. If you have any questions, please let me know. 

Hey Evan. It's actually the windows application that's been giving me fits. I've since had better luck configuring with my ipad.


Thanks.

Hi Randy!


Oh, yes. It works great. 



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