Download the new app update here.
OTHER APP IMPROVEMENTS
Nope. Seriously considering returning mine, I do like it a great deal but this save feature being broken is pretty much a deal-breaker. I was unaware of this issue when I purchased my Orba, none of the vendors mention this issue - in their defence, they are probably unaware of it.
Very nice that they've included a new set of sounds BUT please guys, concentrate all your efforts into fixing the save feature! It's all kinda useless until this is fixed.
I completely agree. The fact that the disabling of the save feature is tucked away and not prominent is a disgrace & speaks volumes.
The save / load / export function was the top priority. Still, Artiphon found time for an update 0.14.34 without resolving that top priority. That's great, right ...
The song saving is our highest priority. It was just an opportunity to get some presets and a switch for vibration out since that work was mostly not done by the software team but firmware and sound design.
Still getting a black screen when launching the app on Windows. This has been going on every since version 14.23. The only time it has worked for me is when support sent me a version 14.23 "no open GL".
I can't use the software or perform firmware updates.
The Orba came to me this week. I also installed and updated the Desktop app for Win10 and MAc OS. In both cases, the following happens: When I plug the Orba into that machine via USB, it prints that I need to update the firmware and then the desktop app exits.
I tried pairing it with an ipad via Bluetooth, but the ipades app refuses to communicate with Orba until there is a firmware update.
How do we fix this error?
I faced the same issue yesterday after a fresh delivery. Starting the Windows desktop application and connecting freshly delivered Orba would result in briefly displaying "You need to connect Orba through USB on Windows or Mac." and current firmware version 13.5 in the bottom and then exit. No error in Event Viewer and some misleading OpenGL roundf exception in Orba's debug log.
By pinch of bravery (+ lots of stupidity and eventually luck) to fiddle with what I probably should not and while almost bricking the device, I eventually discovered that old v0.14.6 Orba desktop app does not crash and works to flash the brand-new device at least on Windows 10. Big props to GJ van Mulbregt for providing the archived installer and suggestion for Artiphon to enable access old software versions, because they actually can be quite useful...
Anyway, here's what worked for me on Windows 10
I do NOT recommend getting back to 0.14.6 Maybe it was just me, but the app was all f'd up, including showing the UI upside down (though the buttons registered in the correct place ¯\_(ツ)_/¯ ).