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charging orba

Why wont my orba charge this thing is becoming a headache

Hi Jason. Thanks for reaching out. I'm sorry to hear you're having issues with your Orba. 

Is your device turning on or just not charging when plugged into your computer? 

Hi Jason. This can happen when a firmware update fails, or if you inadvertently press and hold the Power and Volume Down buttons simultaneously. Fortunately, there’s a fix!  

Please verify that you have the latest version of the app.  You can find it here .  We’ve squashed some bugs recently that were causing some Orbas to become stuck in DFU mode.

If updating through the new app doesn’t resolve your issue, check out this step-by-step guide on getting your Orba out of DFU Mode and back in to normal playing mode. 
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