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iOS app does not fit to screen

Hello people! Hi people! I bought an instrument one a few weeks ago and everything was going very well until the iOS app no longer fits to my iPhone 12 screen. I can only probably see three quarters of the screen and in turn. I am unable to access certain submenus which is very frustrating. I powered my device on and off I’ve uninstalled and reinstall the same app and I have tried this on a second iPhone and I still am having the same problem. I’m wondering if anybody else out there has experience of the same problem? I am attaching a screenshot
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