No. Neither Windows, MacOS, iOS or Android versions of the app could see Orba2 as a BT device. I'm hopeful the replacement will address this.
I ended up having to RMA mine. Anyone else that did this, how long did it take for them to receive, and send out a new one?
I received my warranty replacement unit and it works as expected. Fairly quick turn around, about 2 weeks from requesting replacement to delivery of new unit.
If you have power / connection problems on new Orba 2 unit, just request replacement.
I’ve had same issue and been sent a replacement. The replacement also has same issue.
This is ridiculous. About to give up on it now and claim refund.
Your retailer should be happy to replace it again or initiate a refund. We are also checking in with your retailer, so please keep us in the loop via email at support@artiphon.com.
Hey Dhammachari Dhammavijaya, I just responded via email, so let's keep the conversation going there. We're happy to help you out.
I had a related issue. I contacted Artiphon and they very quickly authorized a warranty return and replacement. The replacement Orba2 works perfectly. I was very happy with how quickly and helpfully they responded and solved the problem.
Sorted now with third unit. Took a while but got there in the end.
Has a solution to this issue been discovered? My son's unit (received as a Christmas gift) appears to be suffering from this issue as well. Not looking forward to the 30 minute drive to Guitar Center to exchange it.
Sarah Beebe
I was so excited to unbox the new Orba2 when it arrived yesterday. But it wouldn't power on. Charged overnight, still won't power on.
1 person likes this idea