Bluetooth connection & Android 13 : Artiphon

G

Giuseppe Cervino

started a topic over 2 years ago

I had BT connection problems with my Galaxy S22 Ultra with Android 13 from the start: it gave continuous errors and now, after the last upgrade (Firmware 1.0.10, App 1.0.104), my Orba 2 at first seems to connect but eventually not (screenshots attached).

I allowed all the permissions the app asked for, Location services included.

The USB connection with the smartphone seems to work fine so it should definitely be a BT/Android (or Galaxy?) problem.
Any suggestions or same troubles?
THX
Giuseppe

G

Giuseppe Cervino

said 6 months ago

I was contacted by Margot from Artiphon: she was very kind (even if I was angry), wrote that the problem should have been solved with Android 14 and asked for a log file.
So I tried again after a long time and...
...I have to say that now it seems to work!
The connection lasted for 15 minutes (I'll try longer sessions, though).

C

Colin

said 6 months ago

Thanks for the update. In my opinion it's still not good enough. A fix should be made for Android 13 as well. This product is designed to be portable and requiring a PC to load samples prevents that portability.

I

Ignis32

said 7 months ago

I had that problem two years ago. Still there.

Only "fix" i know - powercycle the orba, restart the app and try to connect again, praying that it would work this time.
Very frustrating, and no answers from Artiphone.

C

Colin

said 7 months ago

No update David and it still doesn't work. Joke of a company.

C

Colin

said over 1 year ago

This issue is open nearly a year. It's outrageous to still claim you've been working on this at all or work with Google. This doesnt work in Android 12 and still doesn't work with Android 13. Please provide an update on the work that has been done to resolve this and a roadmap of any future work. If you cannot provide the above then just admit that it doesn't work and won't work, so I can get a full refund.

C

Colin

said about 2 years ago

Hi Really need an update on the status of this issue. Bought this purely to use with my OnePlus Android/Oxygen 13 phone and it doesn't work. This is a very serious problem. Even provide a non Bluetooth solution if that's possible. Thanks

E