If you press the INSTRUMENT 1’s power button on the I/O panel and the PWR LED does not light up, your instrument’s battery is most likely uncharged. A fully charged instrument's PWR LED light will glow green when powered on. If this isn't the case, connect your instrument to a power source using the included 12V power supply. Please note that using the INSTRUMENT 1 with any other power source can severely damage the unit.
When you connect your INSTRUMENT 1 to a power source the PWR LED should turn blue, indicating that it is charging. You can turn on and play the INSTRUMENT 1 while it continues to charge : )
If the INSTRUMENT 1's battery still doesn't charge when connected to a power supply and the PWR LED is flashing blue/red, then there may be an issue with the battery itself. If your INSTRUMENT 1 falls under our 1-Year Warranty be sure to submit a ticket to our support team with as much information as you can provide. We'll follow up as soon as we can.