Some Windows users may encounter system errors when initially installing the Orba app. If you're running into these errors please follow the steps below to resolve the issue and complete the installation.

Windows Installation


  1. First, uninstall the files named “Microsoft Visual C++ 2015-2019 Redistributable (x86)” and “Microsoft Visual C++ 2015-2019 Redistributable (x64)”

    1. To do this, simply type “add or remove programs” in the search bar of your computer

    2. Once in the “Apps & features” page of the settings, type in “Microsoft Visual C++” in the search bar to locate the two files mentioned above.

    3. Select a file and click “Uninstall”. Follow the instructions on the screen until the file is removed successfully. Do this for both files named “Microsoft Visual C++ 2015-2019 Redistributable (x86)” and “Microsoft Visual C++ 2015-2019 Redistributable (x64)”.

  2. Now that these files are removed, navigate back to the Orba downloads page and simply install the Orba Windows application.


If you have already installed the Windows application and are unable to open the app, follow the instructions above, including reinstalling the Orba Windows application.