Our team has been made aware of this issue and is currently working towards a solution. In the meantime, if you're experiencing this issue, please try installing either of these slightly older versions of the Artiphon Connect app.
https://drive.google.com/drive/folders/10EBhlliqkz2fiz8spBRDYhHhu0azrTQz
To help us resolve this issue, please let us know below which operating system your Windows computer is running.