Artiphon

Well its plugged in now I'll see if a miracle happens in the morning.  Thanks.

I left it plugged in overnight, and the next morning it worked fine.  It ran the firmware upgrade, and it seems to be working well now.

Yep me too exactly as above.  Sent email to support and we will see.

Mine is unresponsive, too... I just got it today, did the firmware upgrade, and it just froze up about an hour later.  lights 1,2,3,4 on, nothing works... I went through the FAQ procedure, no luck.    My firmware upload on my iMac said:

11 Sep 2020 10:02:20pm - Downloading Update Info

11 Sep 2020 10:02:20pm - Downloading Updater Utilities

11 Sep 2020 10:02:20pm - Downloading Updater Util - Capsense Bootloader

11 Sep 2020 10:02:20pm - Downloading Updater Util - ESP32

11 Sep 2020 10:02:20pm - Downloading Updater Util - DFU

11 Sep 2020 10:02:20pm - Uploading Firmware

11 Sep 2020 10:02:20pm - Executing: /Users/*********/Library/Artiphon/Orba/UpdateUtilities/dfu-util-mac/dfu-util -l

11 Sep 2020 10:02:20pm - Unable to update - Orba not connected

11 Sep 2020 10:02:20pm - Upload Failed

update: that was shortlived.  after connecting it to my android device, Orba is stuck and wont be recognized via usb direct..guess i need to pen a ticket

A follow up in case this might help someone else.  I got my Orba today..lots of good things to say about it.  it does a lot that is unique and has even more potential.

Mine installed and firmware updated w. little fuss.  One thing I did notice is that I needed to plug in and start up Orba and open the desktop app (mine is Windows) in the right sequence for things to work..at least I had to do that.  I dont think that is uncommon...after 2 or 3 changes in the sequence, the Orba connected and the firmware update became available and I just had to click on it and things are working.  I dont remember the sequence...what can i say..i;m an old goat...ha

Mine is out for delivery today.  I guess I will assume that I need to first try and install via standard procedures, and if that does not work, revert to these procedures...I guess