Issues Connecting to Bluetooth : Artiphon

A

Adrian Dearden

started a topic over 3 years ago

Just bought this s/h and it wont pair with my android or even show up in bluetooth on my ipd 4 -any suggestions? Thanks

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Bare Lupo

said over 1 year ago

Can't connect orba2 to android? Why? Is it bluetooth after all? If I know this im not sure if I wanted it

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David Feld

said over 2 years ago

Worked thanks!

Evan

said over 2 years ago

Hi there. If you're still having this issue, would you mind reinstalling the firmware.

Reconnect Orba to your Mac or Windows computer via the included USB-C cable
Open the Orba desktop app and go to the settings page
Hold down the shift key on your keyboard while clicking on the update cloud

Let me know if this helps

M

Mpolda

said over 2 years ago

I just unboxed my new Orba and downloaded the app on iOS 15.0.1. No luck connecting via Bluetooth. Tapping the Bluetooth icon in the upper right corner of the app opens a dialog box which then says connected, but the Bluetooth icon remains grey and at the top of the app it says no device connected. Turning off the Orba causes the dialog box to say offline, so it definitely sees the Orba, but the app isn’t responding to it.

Evan

said about 3 years ago

Thanks for following up on this, Andrea. I just sent you an email! Let me know if you have any other questions.

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Andrea Mannocci

said about 3 years ago

BTW, on my Mac it's the same...

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Andrea Mannocci

said about 3 years ago

Once upon a time, I was able to connect to Orba app on Android via Bluetooth (and then I had all sorts of other problems), but now I cannot connect anymore. The box just doesn't show any device.

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Wilfried Hillenaar

said over 3 years ago

Yes Arne Wallbrecher, like Andreas says, the USB connection is a good temporary workaround. This BT problem has been recognized for more than 2 months and several updates ago. When will Artiphon fix the Bluetooth bug? Can't always be tethered to a usb cable. I would appreciate if Artiphon makes this fix a priority.

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Andreas Ursin Hellebust

said over 3 years ago

Arne thanks for a really fast reply - I just tried with USB cable and it works. It is a good workaround for now :)

Arne Wallbrecher

said over 3 years ago

Have you tried a USB cable with an Orba updated to firmware 0.14.11 and app version 0.14.28?

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Andreas Ursin Hellebust

said over 3 years ago

Yeah for some reason Bluetooth does not work with my phone. I have an Motorola Moto G6 Plus. Would be nice to see a solution to this bug/problem. I cant use my Orba if I cant change the scales it play.

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Vaughn Miller

said over 3 years ago

Still only seeing v. 0.14.21 via my Galaxy S9 - 16 days after Wilfried's post.

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Wilfried Hillenaar

said over 3 years ago

Google Play only offers version 0.14.21 of the Android app. So how or when will I get update 0.14.23 that will get my BT connection to work?

Arne Wallbrecher

said over 3 years ago

It looks like you are in the group of customers that accidentally got a test version that works with USB cables. You should see an update in Google Play (0.14.23) that gets Bluetooth LE Midi back.

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M Soulier

said over 3 years ago

I have the same problem connecting with the Android app via Bluetooth. The Orba icon in the upper-right corner does nothing. Is there anything I have to do on the Orba itself to make it visible? The On/Off button is also the Bluetooth button. But the manual says nothing about how to use it. Except for turning it on and off, obviously.