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Bass pad won't work

Any ideas why I get no response tapping the bass pad? The others work fine. Thanks.
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You can set the volume of each mode independently. Check to make sure the Bass is turned up.

Try reloading a bass preset. 

Make sure your firmware is updated. It looks like Artiphon recently released a firmware update. Use the Orba 2 app on your PC/Mac to do the firmware update. You can force a firmware update by going into options in the desktop app (must be done in desktop, not mobile), and holding "Shift" while you click on "Firmware Version."

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