Start a new topic

Unresponsive Orba? Follow these steps

Follow this article for step-by-step instructions.



1 person likes this idea

(Sorry, single press on the power button, not press-and-hold, obviously – that's to turn it off.)

I did as you suggested. The procedure is clear. I already sent you the log. I am still able to play the internal sounds and if I connect the orba via USB c cable I can send midi... But Bluetooth is dead. I cannot reconnect via Bluetooth Cheers Oliver
Just carried out the updated steps supplied by Adam McHeffey to no avail, Orba remains dead. Updated email sent to support@artiphon.com. It is a pretty paperweight

Hey guys! If you're having this issue, check out this Knowledge Base article with some helpful tips for fixing your Orba. 


https://artiphon.freshdesk.com/support/solutions/articles/44002017914-what-do-i-do-if-my-orba-is-unresponsive- 


If the issue still persists, send us an email at support@artiphon.com so we can better help diagnose what's going on. 


Also, very curious to hear if you're experiencing this issue on a Mac or Windows computer, as that information is helpful for us in trying to fix these issues 

Also attempted the new process to no avail.  I'm not in complete brick mode as I can still play the base sounds, but am unable to do anything else as my PC recognizes it but the software doesn't.  

Login or Signup to post a comment