Desktop app crashes when Orba is connected : Artiphon

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Desktop app crashes when Orba is connected

Brian Cousins

started a topic almost 4 years ago

I am using a MacBook with macIOS 10.13.6. I downloaded the app, when I plug Orba in the app crashes, any idea why?

3 Comments

Arne Wallbrecher

said almost 4 years ago

Yes, there is a new issue with the first firmware, 0.13.5, please see here: https://artiphon.freshdesk.com/support/discussions/topics/44001014550

Brian Cousins

said almost 4 years ago

Thanks for the quick response. I followed the procedure you outlined but keep getting an error during the firmware update. I tried 10 or 12 times with no luck. Any idea on what might be causing it?

Arne Wallbrecher

said almost 4 years ago

Sometimes it is necessary to close the app and power down Orba before trying it again. If there is still a problem a problem, please contact support@artiphon.com.