Artiphon

I have been at this since I got the orba a week ago. I can not get either windows nor my android phone to recognize the device via bluetooth. I think that pairing the power button with the bluetooth button is not such a great design because there seems to be no indication as to whether bluetooth is activated or not. I also am having an issue connecting it to LMMS as my SYNTH. So what I actually have here is a $100.00 paperweight that makes sounds.
HELP!

Thanks GJ, I have tried...I will probably have to do a hard reinstall.

Location services need to be activated or BLE does not work.

That is not in the manual.

Bluetooth seemes to be active all the time. 

@ Thomas - suggestion: update firmware via Windows app and try again. Hope it helps ...