Kenneth-san,
Which desktop version have you used for local update file, 0.14.6 or 0.14.8?
I have just received prerelease version of FW update and tried to revive my Orba but it didn't work.
As far as I have tried, Desktop app 0.14.6 doesn't accept dragging local FW fie on to cloud icon but 0.14.8 does.
I have some brief report of results of my case to support team so that I am waiting for their prompt response so far.
But i am curious about what is the difference between your success case and my fail.
Best Regards, .
The first download has not been completed. Is it due to fire wall?
Jeremy,
Firstly, Thank you for your hard work to solve this Orba DFU issues.
However, I am sorry to tell you the solution you've show us above reply doesn't revive my Orba still.
I have tried drag update file two times as you instructed because first try failed.
Then I pressed down power button for a while and did the same process. It failed again.
Please refer to the screen shot files of log I've tried just now.
Regards,
But, It's Failed.I captured screenshot.
@Jeremy,
Orba in DFU mode recognizes as STM Boot Loader in Device manager on Windows10.
The issue is that the default "inbox" driver that Windows uses for devices like this isn't set up for Generic USB access with libraries like "libusb."
(It would be need change STM32 BOOTLOADER driver to WinUSB driver by Zadig.
Yikes! My Orba seems to near my door and I would think will be arriving in a day or two (finally). But now I dont know if it is safe to install it because I obviously dont want it to be a paperweight after reading some of this thread
So I would like to know if the new firmware patch I saw here which I downloaded actually works and if it is safe to install Orba when it comes (finally).
It's a win 10 machine and I have the win app installed. Also have the Android beta installed on my phone but I;m not going anyhere near that for now. I dont have any Apple devices.
Soooooo...what do I do? Thanks..anyone in the know? The irony of waiting all this time to receive something and then not being able to use it is remarkable
@Jeremy
Thanks for uploading Orba firmware zip.
But my Orba's firmware update failed on Windows10 yet.
I think dfu-uitl is not downloaded on C:\Users\{USERNAME}\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win
So I manually placed dfu-util.ext and libusb-1.0.dll but still update failed. Update log is below
10 Sep 2020 8:09:03am - Downloading Update Info
10 Sep 2020 8:09:03am - Downloading Updater Utilities
10 Sep 2020 8:09:03am - Downloading Updater Util - Capsense Bootloader
10 Sep 2020 8:09:03am - Unable to find extracted utility - Capsense Bootloader
10 Sep 2020 8:09:03am - Upload Failed
10 Sep 2020 8:09:03am - Downloading Updater Util - ESP32
10 Sep 2020 8:09:03am - Unable to find extracted utility - ESP32
10 Sep 2020 8:09:03am - Upload Failed
10 Sep 2020 8:09:03am - Downloading Updater Util - DFU
10 Sep 2020 8:09:03am - Uploading Firmware
10 Sep 2020 8:09:03am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -l
10 Sep 2020 8:09:04am - Putting Orba in to DFU Mode
10 Sep 2020 8:09:06am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -l
10 Sep 2020 8:09:06am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:44:force -U C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:07am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:will-reset:force -D C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:08am - Unable to write option bytes to device
10 Sep 2020 8:09:08am - Upload Failed
10 Sep 2020 8:09:08am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -l
10 Sep 2020 8:09:09am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:44:force -U C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:11am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:will-reset:force -D C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:12am - Unable to write option bytes to device
10 Sep 2020 8:09:12am - Upload Failed
10 Sep 2020 8:09:12am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -l
10 Sep 2020 8:09:13am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:44:force -U C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:14am - Executing: C:\Users\aselectroworks\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\dfu-util.exe -d 0483:df11 -a 1 -s 0x1fff0000:will-reset:force -D C:\Users\ASELEC~1\AppData\Local\Temp\temp_5bc423c8\firmware\option_bytes.bin
10 Sep 2020 8:09:15am - Unable to write option bytes to device
10 Sep 2020 8:09:15am - Upload Failed
10 Sep 2020 8:09:15am - Error Installing update - DFU
10 Sep 2020 8:09:15am - Upload Failed
There is nothing in C:\Users\ilove\AppData\Roaming\Artiphon\Orba\UpdateUtilities\dfu-util-win\ for the method of updating the farm locally. What about distributing this utility in advance?
@Kenneth
I am sorry for my unreadable pictures attached.
I have converted them from PNG to JPEG and hope it works.
@Edo
I'm just a user like you, but I did experience the DFU mode problem. My Orba recovered nicely with the file and instructions Artiphon provided to me. I've been playing with it fine for a couple days now, so aside from the updater issue I have had no problems. I suggest it's still worth playing with, then if you do have any issues, create a ticket on this site and they will help you out as soon as they can. Better to gain some benefit from the device and possibly have to fix it than gain no benefit because of fear to open the box.
Hi Michael...I agree. It installed fine for me...and I was doing a lot with it problem free until I tried to use it with my Android device which didnt work and now it is in DFU mode after reconnecting it via wired connection...I did the stuff recommended and that didnt work so now i need to open a ticket
Fixed it (for now)....this kind of reminds me of the early days of windows..opened a ticket but am sure they are swamped..i think they will respond at some point.
I have tried everything suggested on this thread and none of it resolves the issue. I currently have a paperweight that doesn't turn on.
All the suggestions didn't work until this morning when I decided to try a USB-C / USB-C cable instead of the USB / USB-C cable that came with the Orba. Getting rid of the adapter to plug it in to my MacBook seemed to do the trick.
My only issue is charging now. Been plugged in for days and it still won't turn on unless plugged into power.
Chris Tate
The Orba arrived this morning, I was able to play with it for a bit before downloading the IOS app and being told to update the firmware. I did and after it completed the Orba will no longer turn on.
8 people have this problem