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Unresponsive Orba? Follow these steps

Follow this article for step-by-step instructions.



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Thanks for following up on this, Coco. I'm sorry to hear you're still having issues with your Orba. It looks like our community specialist just responded with some troubleshooting steps to help get your Orba up and running again. Let me know if there's anything else we can help you with! 

After long waiting for my ORBA worked fine for a few minutes until I put it away, no time to play further. Today I opened the pouch that it came with and it was completely dead, no charging either.

Any ideas besides going after warranty?

2021-08-19:

My Orba is complete dead! Nothing works anymore. No BT; No kabelconnection; No led light and the worse: NO sound!

Made an email tot  support@artiphon.com and get a link to this site. 

But what can be the solution?

First Orba bricked after trying to update. advised to just replace it. Got my replacment an was scared to update but after playing with it for a bit thought i'd go for it.

mistake. second orba bricked.

Hey guys! If you're having this issue, check out this Knowledge Base article with some helpful tips for fixing your Orba. 


https://artiphon.freshdesk.com/support/solutions/articles/44002017914-what-do-i-do-if-my-orba-is-unresponsive- 


If the issue still persists, send us an email at support@artiphon.com so we can better help diagnose what's going on. 


Also, very curious to hear if you're experiencing this issue on a Mac or Windows computer, as that information is helpful for us in trying to fix these issues 

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